Customer reviews of Clarity Car Group

By alex siddall on 15 May 2025 | Verified purchase

The salesman who dealt with me (Ryan) was excellent,, Not pushy at all, chatted all the time during the sales,, explaining the deal in layman’s terms,, Would I recommend Clarity Group to friends?? 100%

By Aaron on 14 May 2025 | Verified purchase

I recently had the absolute pleasure of buying a car from Adam, and I can confidently say it was the best car-buying experience I’ve ever had. From the moment I walked into the dealership, Adam was friendly, professional, and incredibly knowledgeable. He took the time to understand exactly what I was looking for—not just in terms of features, but also budget and lifestyle. There was zero pressure, just honest advice and a genuine desire to help me find the right vehicle. Adam answered every question I had (and I had a lot!) with patience and transparency. Thanks to Adam, I drove off the lot feeling excited, confident, and completely satisfied with my purchase. If you’re in the market for a car and want someone who truly cares about your needs, go to clarity and ask for Adam. You won’t regret it!

By Jonny Hart on 07 May 2025 | Verified purchase

Buying a car from clarity car group was a great experience from start to finish. Adam was a pleasure to deal with, not pushy, great fun on the test drive and really helpful throughout. He even went over and above to help with transferring my private plate. The aftercare has also been brilliant, after a slight issue with my AC Adam covered the cost of a regas at Kwik-fit. Highly recommend.

By Dante Santos on 25 April 2025 | Verified purchase

Good customer service and great after sale support.

Reply from Clarity Car Group on 25/04/25

Thanks for your review Dante, it was good to meet you. glad you enjoyed the purchase journey with Clarity, we aim to make it as relaxed and enjoyable as possible. We strive to rectify any issues swiftly should they occur. Enjoy your new family wagon, hope to see you again soon for another, thanks Alex

By Gary on 13 April 2025 | Verified purchase

Very simple and efficient service. Good selection of cars. Saw the car I wanted, bought it, all paperwork completed in minutes and drove away my new car the same day, excellent. Easy to park on site and free to browse without being pestered. I would have given a five star rating but I gave four stars as I was disappointed with the value offered for my part exchange vehicle. Other than that, I highly recommend CCG.

Reply from Clarity Car Group on 25/04/25

Thanks for your review Gary, it was good to meet you. Glad we had the right car in stock for you and it was ready to drive away. Enjoy your new set of wheels, look forward to welcoming you again for another, thanks Adam.

By Jonny Gordon on 02 April 2025 | Verified purchase

Brilliant service from the clarity car group team. I was worried about my credit and wonder if i was eligible finance, Adam answered all my queries questions with absolute reassurance and I bought my first reliable car on finance with no problems 👍🏿

Reply from Clarity Car Group on 25/04/25

Thanks for your review Jonny, it was good to meet you. Glad we had the right car in stock for you and it was ready to drive away and that you enjoyed the purchase journey with Clarity. Hope to see you again soon for another, thanks Adam

By Mat on 24 March 2025 | Verified purchase

Lovely set of staff really helpful Made the whole part exchange process easy and stress free and had a great selction of well maintained cars to choose from

Reply from Clarity Car Group on 25/04/25

Thanks for your review Matty, it was great to meet you. Glad you found the purchase journey relaxed and comfortable, we strive to make it as enjoyable as possible for all of our wonderful customers. Hope to see you again soon for another, thanks Alex.

By Lynden Collinson on 22 March 2025 | Verified purchase

Great experience with Clarity Car Group. They gave us time to have a look at the car before taking it out for a test drive, I thought this was brilliant as you get a first impression of the car without someone watching over you. Service was great, we received a text confirming the viewing and the car was held for us untill we was able to get there. The car was immaculate, matched the description perfectly.

Reply from Clarity Car Group on 25/04/25

Thanks for your review Lynden, it was good to meet you. Appreciate the kind words and recognition, look forward to seeing you again for another, regards Adam

By Philippa Reddish on 25 February 2025 | Verified purchase

Absolutely excellent customer service from Adam and Terry, very customer focussed and explained everything in detail. This company stands out above the rest as all vehicles are prepped and ready to drive away - no waiting for services, MOT etc, would highly recommend. Thank you for a top banana service Philippa & Trev.

Reply from Clarity Car Group on 25/04/25

Thanks for your top banana review Philippa, it was great to meet you. We are glad you enjoyed your purchase journey with Clarity, we strive to set the benchmark for the others in the industry. Enjoy your new set of wheels and hope to see you again soon for another, regards Alex.

By Anonymous on 19 February 2025 | Verified purchase

Excellent customer service, no hard sale and extremely helpful with all the questions I had. I couldn’t have asked for more from them and they would definitely be my first choice when next buying a car