Customer reviews of Clarity Car Group

By Steve Spingys on 05 March 2022 | Verified purchase

When looking for a replacement car I'll do plenty of research not only on the car itself but the dealership as well, The car ticked all the boxes and reading many of the reviews on here I was happy to go ahead with the purchase. The viewing of the car was great with no sales pressure and plenty of time for me to check everything out. On the day of the pick up (I did a PX with my old car) the transfer of details and documents was soon sorted and I was on my way in my new car.

Reply from Clarity Car Group on 14/03/22

Thanks for your review Steve, it was great to meet you. Glad you read all our reviews prior to coming over, we work tirelessly to ensure we give everyone the best possible experience when it comes to making such a big decision. Enjoy your new car, look forward to seeing you again soon for another, regards Alex.

By Mike Peach on 21 February 2022 | Verified purchase

Great customer service from the start and I couldn't fault their service - I purchased a Jaguar XJ with Adam and it was just overall a pleasant experience. Not pushy at all like some place can be - Overall was just excellent and will definitely be back if need of another car comes along

Reply from Clarity Car Group on 14/03/22

Thanks for your review Mike, it was good to meet you. Glad you enjoyed the purchase journey with Clarity Car Group, we aim to set the benchmark for others in the industry. Enjoy your new Jag, look forward to seeing again soon for another, thanks Adam.

By Louise Yarwood on 25 January 2022 | Verified purchase

They were really friendly and reassuring, so far the car has been great and I’m confident if I have any problems it would be dealt with professional and quickly. Thankyou will definitely recommend

Reply from Clarity Car Group on 30/01/22

Thanks for your review Louise, it was good to meet you. Appreciate the kind words and the recognition, we certainly strive to make the experience comfortable for all. Enjoy your new car, look forward to seeing you soon for another, thanks Adam

By Tim Barnett on 12 January 2022 | Verified purchase

No pressure, helpful, easy to deal with. Everything you need in a car dealership.

Reply from Clarity Car Group on 15/01/22

Thanks for your review Tim, it was good to meet you. Its great to know we had the right car in stock, especially as you had travelled all the way from sunny Anglesey and had already been all round the houses looking at cars. Glad you enjoyed the buying experience with Clarity Car Group, look forward to seeing you soon for another, regards Alex.

By Oscar Goldman on 23 December 2021 | Verified purchase

Certainly the best car buying experience we have encountered (I have purchased upwards of 30 cars in my years). Although not spending a Kings ransom, the car was the best we had seen by far, all paperwork in order and as described. From the initial enquiry, to the final paperwork, all was completed seamlessly and with great efficiency. A few small requests were honoured impeccably, going above and beyond seems the norm. Bigger dealers could learn a thing or two. I have already recommended Alex and Adam to those who ask about my lovely new car. I shall return for my next one. A very happy customer!

Reply from Clarity Car Group on 17/01/22

Thanks for your review Mr Goldman, it was a pleasure to meet you and Bethany. Very much appreciate the kind words and recognition, we certainly strive to set the benchmark for others in the industry. I am glad you liked the car, particularly as you had travelled up from sunny Wimbourne. Enjoy your new set of wheels, look forward to seeing you again soon for another, regards Adam.

By Greg on 21 December 2021 | Verified purchase

Great selection low mileage vehicles, e cellent customer service, Alex and his staff were very helpful, left me alone to look around the vehicles I was interested in, test drove a couple of vehicles bought my Jaguar XJ extremely happy customer.

Reply from Clarity Car Group on 23/12/21

Thanks for your review Greg, it was great to meet you. Glad we had the right selection of cars in stock for you to chose your gem from, we take immense pride in sourcing the best for all of our customers. Enjoy your new luxury saloon, look forward to seeing you again soon for another, regards Alex.

By Jessica SAWYER on 21 December 2021 | Verified purchase

Really helpful and accommodating. Adam and Alex were really honest and great through the whole process. I was able to have my car finance settled and bought a brilliant car from them in return. After purchase, I had an issue with the battery in the car which was sorted immediately with a new one without charge. Couldn’t have had a better experience.

Reply from Clarity Car Group on 23/12/21

Thanks for your review Jessica, it was great to meet you. Appreciate the kind words and recognition, we strive to make the purchase journey as relaxed and as comfortable for all of our customers. Glad you had a pleasant experience, look forward to seeing you again soon for another, thanks Adam.

By Anonymous on 06 December 2021 | Verified purchase

Good service, Adam and Alex were very helpful and friendly. Left me to look at the car and answered all my questions I had. Car has been great so far with no issues and I'm happy with my purchase. Only downside was the price was advertised lower where I came across and enquired about it, so when I came to purchase, it wasn't the price I was expecting, which delayed me in my purchase, but they kept the car for me and I got it just over a week later. Other than that it was all good. 👍

Reply from Clarity Car Group on 23/12/21

Thanks for your review Dan, it was good to meet you. Appreciate the kind words and the recognition, it try to set the benchmark for others in the industry. Enjoy your new set of wheels, hope to see you again soon for another, regards Adam.

By Sam Wilson on 04 December 2021 | Verified purchase

Genuine pair of lads Adam and Alex, they are welcoming and thorough. You can tell they take pride in what they do, providing excellent service. I bought a Suzuki swift from these lads two weeks ago, so far the car is a treat and I wish to keep it that way. On take away you are provided with 3 month warranty and they will also setup your tax and temp cover whilst you are there, most of all of you require a video walk around before travelling far they are willing to do as such

Reply from Clarity Car Group on 23/12/21

Thanks for your review Sam, it was a pleasure to meet you. Glad you found the purchase journey relaxed and comfortable, we strive to be the benchmark for all. Enjoy your new car, look forward to seeing you again soon for another, thanks Alex.

By Anonymous on 16 November 2021 | Verified purchase

Excellent service from start to finish. Very easy to arranged a viewing and test drive, car was spotless, given all the time I needed to look it over with no pressure to buy and once decision made took care of all paperwork so a very quick and easy purchase. Thank you to Alex and Adam!

Reply from Clarity Car Group on 25/11/21

Thanks for your review Carole, it was good to meet you. Glad you found the purchase journey relaxed and comfortable with us, we certainly strive to set the benchmark for others. Enjoy your new car, hope to see you again soon for another, thanks Adam.