Customer reviews of Clarity Car Group

By Henry C on 10 March 2019 | Verified purchase

We found some vehicles that matched our specifications through Autotrader but then went through to the Ataris website and found clear information and details that helped further. I went to visit Ataris cars and found them to be helpful, knowledgeable and easygoing. They encouraged me to check each potential vehicle, inside and out. When I wanted to test drive 2 vehicles to compare they had to move 6 vehicles in all and in the rain. After 2 test drives, I had my made up my mind. Processing the payment, tax and collecting the vehicle was straightforward with their help. We got everything done in one afternoon thanks to their help and wide range of cars. Will definitely recommend them to family and friends.

Reply from Clarity Car Group on 16/03/19

Thanks for your review Henry, it was great meeting you. Thank you for your kind words and recognition, it is good to know you felt relaxed and comfortable in making a purchase with us. We strive to make the whole experience as easy as possible. Glad we had a choice in stock and you managed to narrow it down to the best suited. Enjoy your new small family wagon, hope to see you again soon for another, thanks Adam.

By Nick R on 09 March 2019 | Verified purchase

Thorough, helpful and good all round - wholeheartedly recommended.

Reply from Clarity Car Group on 16/03/19

Thanks for your review Nick, it was good meeting you. Appreciate the kind words, we certainly try our best. It is good to know the car ticked the boxes for you, especially as you purchased without viewing and traveled up from Birmingham. Glad we had the perfect replacement in stock for your elderly mum. Hope she is enjoying her new set of wheels, thanks Adam.

By Chris M on 04 March 2019 | Verified purchase

I found Ataris Cars very professional. Liked the fact there was no pressure selling. All cars are open and you can sit in any car you like and test drive. They were very helpful if you have any questions. They arranged the car tax in the office on the day of pick up. Stress free car buying. Would highly recommend.

Reply from Clarity Car Group on 09/03/19

Thanks for your review Chris, it was good meeting you and John. Always nice to see a returning customer. Thank you for the kind words and the recognition, we certainly out best. Glad that we had the right car in stock for you and that it ticked the boxes. Hope you are enjoying your new car, see you again soon for another, thanks Adam.

By Irene F on 02 March 2019 | Verified purchase

We were impressed with the website and the philosophy of buying the car we want to buy, rather than the one that the company wanted to sell. This was absolutely the case in practice too. Our dealings with Ataris cars have been totally positive and we are delighted with the choice that WE made. We were encouraged to look at a range of cars and test drive them. Nothing was too much trouble. They took the angst out of selecting and buying a ‘new’ car. They offered part exchange/disposal so we had no worries on that score, and to cap it all they taxed the new car for us so that we could drive straight out, also offering the use of their phone to insure the new car, another worry dealt with. Many thanks to the man who accompanied us on our test drive, as well as the friendly and knowledgeable staff in the office.

Reply from Clarity Car Group on 03/03/19

Thanks for your review Irene, it was great to meet you and Mr Foxen. We all appreciate the recognition and the kind words, it certainly makes the effort worthwhile. Glad you enjoyed the purchasing experience, it is good to know you felt relaxed and comfortable throughout. Enjoy your updated Jazz, hope to see you both again soon for another, thanks Adam.

By Amanda C on 26 February 2019 | Verified purchase

Very successful really pleased with my new car fantastic customer service very helpful

Reply from Clarity Car Group on 03/03/19

Thanks for your review Amanda, it was good to meet you and your brothers. Glad we had the right car in stock and it ticked the boxes for you. Hope to see again soon for another, thanks Adam.

By Paul C on 25 February 2019 | Verified purchase

The car was fairly priced and with a great service history. Quick and efficient service from the dealer.

Reply from Clarity Car Group on 26/02/19

Thanks for your review Paul, it was good to meet you and your dad. It is good to read that the car ticked the boxes for you. Glad you appreciated the purchasing experience with Ataris Cars. Enjoy your new car, hope to see you again soon for another, thanks Alex.

By Andy S on 24 February 2019 | Verified purchase

ok,firstly i apologise for sounding like the hundreds of reviewers that Ataris cars already has but i assure readers this is purely because i am just another customer who recently experienced how car buying should be done.Adam, i want to say a huge thanks to .From my initial email messages to him (as i was at work!)to my first phone call to meeting in person i was treated with warmth&friendly help and that is something many other dealerships could strongly learn from. thanks to brilliant and clear adverts done at Ataris cars .every single car for sale has huge amounts of clear high quality pictures from every angle,interior,exterior,engine bay,boot.the car i bought myself a superb volvo s60 had over 70 different clear pictures ,so i knew exactly what i was going to see in person.handy when like me travelling all the way from near edinburgh down by train to Manchester ,but the car drove all the way home smooth as silk .To adam and his team simply a massive thanks.#outstanding

Reply from Clarity Car Group on 26/02/19

Thanks for your review Andy, it was great meeting you. Glad we had the right car for you, especially as you travelled all the way to sunny Manchester from Edinburgh. It is good to know you enjoyed the purchasing journey with us and approved of the way we do business. We all appreciate the recognition and it certainly makes our effort worthwhile. Enjoy your new armchair on wheels, hope to see you again for another, thanks Adam.

By Thomas M on 20 February 2019 | Verified purchase

The best car buying experience I have had. Everything about the transaction with Ataris was smooth, courteous, professional, honest. No wonder they have such a good reputation. Buy with confidence.

Reply from Clarity Car Group on 26/02/19

Thanks for your review Tom, it was great meeting you. Very much appreciate the kind words and recognition, it makes all of our efforts worthwhile. Glad you liked the car and were able to drive away within 30 mins of arriving. Enjoy your new set of wheels, hope to see you again soon for another, thanks Adam.

By Judy R on 19 February 2019 | Verified purchase

The chap welcomed us and said that if he could help with anything we should let him know. I new the type of car I wanted, and I was able to browse at leisure around their stock. It was a joy to be able to check out the cars at my own pace without a salesman hounding me round the yard. I would certainly recommend Ataris Cars my friends and family.

Reply from Clarity Car Group on 20/02/19

Thanks for your review Judith, it was great meeting you all. It is good to know you appreciate the effort we go to and felt relaxed and comfortable in making a purchase. Luckily we had a choice of 4 and they were all ready to drive away. Enjoy your new set of wheels, hope to see you again soon for another, thanks Adam.

By Craig B on 18 February 2019 | Verified purchase

What a refreshing experience. (Ronseal does what it says on the tin) Had a great straight up conversation over the phone. Placed a small refundable deposit if not as discribed and took a chance. Was picked up from the train station no pressure a nice cuppa tea and the deal was done. Drove 240 mile home faultless the car was purchased as a present for my Mrs so the next stage was her approval. Well I had been home 10 mins and she was already out in the car and loves it. Great little honest car. Fantastic dealer service . Would I buy another car from this dealer YES ! London to Manchester is 2 hrs by train.

Reply from Clarity Car Group on 20/02/19

Thanks for your review Craig, it was great meeting you. Glad we had the right car in stock and it ticked all the boxes, especially as you travelled over 240 miles for it! Even better that it met the wifes approval. It is certainly more every day sensible then the monster V8 Jag you drive! Appreciate the kind words and the recognition, it certainly makes our effort worthwhile. Would look forward to welcoming you again, thanks Adam.