Customer reviews of Clarity Car Group

By Bryan Webb on 17 July 2023 | Verified purchase

Purchased a zafira from Clarity, it's a family run car sales. Very easy same day transaction, traded my car in and drove home in the new one. Everything was fantastic lovely valeted vehicle. On the way home an engine light come on, phoned Adam and he had the car booked into the garage for the next day so it could be looked at and remedied. Now this is where they get a high rating as customer service was 100% they stayed late to help me get home, answerd all my queries and were genuinely wanting to help me and made me feel like not just another sale who is to be forgotten and ignored once the sale was done. I will definately look at this car sales again for my next upgrade. Many Thanks Guys, hope to see you in a couple of years time. Brian Webbe M24 1 TB

Reply from Clarity Car Group on 29/07/23

Bryan many thanks for your review. It is highly appreciated. I am glad we resolved your issue and lived upto you expectation's. Our reviews are a genuine testimony to our business model. Drive safe, Regards Adam

By Jed Mellinson on 16 July 2023 | Verified purchase

Very pleasant experience, easy to deal with, everything was done and dusted within 20 minutes

Reply from Clarity Car Group on 20/08/23

Thanks for your review Jed, it was good to meet you. Appreciate the feedback, all of our cars are fully prepared to drive away and we try and make the purchase journey as easy as possible for all of our customers. Hope to see you again soon for another, regards Alex

By Tracy on 15 July 2023 | Verified purchase

Slight issue with the car I purchased from Clarity. Got in touch and they were happy to sort this for me, no quibbles. They even delivered the car back to my home after fixing the problem. Thanks again to Adam and the team for excellent customer service.

Reply from Clarity Car Group on 20/08/23

Thanks for your review Tracy, it was good to meet you. Appreciate you taking the time to leave us a review, we try our best to ensure all of our customers have a positive experience, even if there are slight issues which occur. Enjoy your new car, hope to see you again soon, thanks Adam

By Bex Fawcett on 09 July 2023 | Verified purchase

Excellent service and a great team, made our car buying experience a dream and not been rushed in anyway to purchase a car really is rare these days. They made us feel more like family than customers.We would highly recommend to anyone.

Reply from Clarity Car Group on 29/07/23

Thank you very much for your review. It is highly appreciated. Hope your enjoying your new set of wheels. Drive safe, from the team at Clarity Car Group.

By Fred Heeks on 08 July 2023 | Verified purchase

Both Adam and Alex were really friendly, laid-back and professional. No sales pressure at all which made the whole buying experience easy. The car is top notch and in fantastic condition. There was an issue with the sun-roof sun shield motor, but they fixed it before we took the car.

Reply from Clarity Car Group on 08/07/23

Thanks for your review Fred, it was great to meet you. We work tirelessly to ensure we give everyone the best possible experience when it comes to making such a big decision. Appreciate the recognition, enjoy your new car, look forward to seeing you again soon for another, regards Alex.

By A Racasan on 01 July 2023 | Verified purchase

Had the pleasure of buying my first car from Clarity Car Group and I am absolutely thrilled with the experience. Their professionalism, eagerness to help, honesty, and impeccable reputation truly set them apart from the competition. They picked me up from the train station and was impressed by the professionalism of their staff. Their extensive knowledge and expertise put me at ease. They were transparent about the condition the car, providing detailed reports and allowing me to inspect it thoroughly and test drive it. Honesty is a rare trait in the automotive industry, but Clarity Car Group exemplifies it - Adam, Alex and Terry are fantastic people who are willing to go the extra mile to ensure their customers' needs are met. Their integrity and honesty instilled confidence in my decision, and I felt assured that I was making a good decision.

Reply from Clarity Car Group on 08/07/23

Thanks for your review Andrei, it was good to meet you. Glad you found the right car with us, we strive to select the very best examples in the market for our customers. Always a big decision buying a first car! Look forward to seeing you again for anther, regards Adam

By Tony Geary on 27 June 2023 | Verified purchase

I owned my Amazon for 17 years. When I needed to replace it good ones were hard to find. This company had the two best I found. It wasn’t cheap but excellent value and I’m very pleased with it

Reply from Clarity Car Group on 27/06/23

Thanks for your review Tony, it was great to meet you. Appreciate the kind words and recognition, we strive to be the benchmark in the industry. I am glad the car was to your liking, particularly as you had travelled all the way over the M62 and you are a Land Cruiser connoisseur! Enjoy your new set of wheels, hope to see you again for another, regards Adam

By Gary Cliffe on 26 June 2023 | Verified purchase

Excellent service - very friendly and very efficient. Great Car!

Reply from Clarity Car Group on 27/06/23

Thanks for your review Gary, it was good to meet you. Glad we had the right car in stock for you and that you were able to drive away same day. Appreciate the kind words, it makes our efforts worthwhile. Look forward to seeing you again soon for another, thanks Adam.

By Anthony Flack on 25 June 2023 | Verified purchase

very friendly and knowledgeble well kept fore court and office .

Reply from Clarity Car Group on 27/06/23

Many thanks for your review Anthony was great to meet. Very happy that you found the right car close to home especially after looking at several. We look forward to seeing you again and hopefully have something in stock which ticks the boxes for you again! Thanks you from all at Clarity

By Neil Mackellaigh on 25 June 2023 | Verified purchase

Drove down from Glasgow to trade up to a high fspec Mercedes ml350 which looked good online, arrived there early could see right away the quality of the cars on show they were a reputable company, drove the car done the paperwork couple of drinks out there fridge, dove the the journey back, over the moon with car, genuine people can't fault anything

Reply from Clarity Car Group on 27/06/23

Thanks for your review Neil, it was good to meet you and Linda. Appreciate you coming all the way over from sunny Glasgow. Glad you found the purchase journey relaxed and comfortable with Clarity Car Group. Enjoy your new set of wheels, look forward to seeing you again for another, thanks Adam.