Customer reviews of Clarity Car Group

By Greg on 29 October 2023 | Verified purchase

Travelled all the way from London TO BUY A PORSCHE- better than any London car sales I’ve ever experienced. From talking me through the car over the phone in more detail than anyone I’ve ever spoken to at main dealer, to organising me to be collected from station after travelling from London, to not charging me a deposit to secure car…. Adam and the team were amazing. COULD NOT RECOMMEND ENOUGH

Reply from Clarity Car Group on 04/11/23

Thanks for your review Greg, it was great to meet you. Appreciate the kind words and recognition, we strive to set the benchmark in the industry. I am glad the car was to your liking, particularly as you had travelled all the way up from sunny London! Enjoy your new set of wheels, hope to see you again for another (possibly a 7 seater...) regards Adam. PS - hope mum and new baby are well!

By Ian Smith on 19 October 2023 | Verified purchase

Despite the fact we did not buy the vehicle we tested, I found the attitude & approach very acceptable. Adam was had a wealth of knowledge along with relevant information. Experience along with trade knowledge gave us a lot of confidence. I would recommend the company. The vehicle was in excellent order. October 2023.

Reply from Clarity Car Group on 04/11/23

Thanks for your review Ian, it was great to meet you and the good lady. Appreciate the kind words and recognition, it certainly make our efforts worthwhile. We try and give everyone a superb level of service, hope you found the right one for you both, thanks Adam.

By Janet Sykes on 16 October 2023 | Verified purchase

Bought a car from Clarity cars last week, car hadnt been started for a while so battery was flat, with out even being asked they put a new battery on at there own cost, My husband test drove and loved it so we bought it there and then. As the vehicle was a L200 i couldnt swap our insurance across to the new vehicle. Adam then offered to have our new car follow us home while we drove our old car so we didnt have to go back another day. All at no cost to us. Customer service was amazing, would definetly recomend.

Reply from Clarity Car Group on 04/11/23

Thanks for your review Janet, it was great meeting you both. Thank you for the kind words and recognition, we try and make it as easy and as relaxed as possible for all of our customers. Enjoy your new set of wheels, hope to see you again soon for another, thanks Adam.

By SUE REECE on 10 October 2023 | Verified purchase

Wonderful personal service - nothing was too much trouble. Delighted with the car. I couldn’t have found a better garage and had the greatest confidence in them

Reply from Clarity Car Group on 04/11/23

Thanks for your review Sue, it was great meeting you. Appreciate the kind words and the recognition. We certainly try and make the whole buying process as easy and as smooth as possible. Glad you found something on site that ticked all the boxes. Hope to see you again soon for another, thanks Alex.

By Anonymous on 06 October 2023 | Verified purchase

Great service and by the easiest car buying experience I have had. No pushy sales and a great selection of cars

Reply from Clarity Car Group on 04/11/23

Thanks for your review Nick, it was good to meet you. Thank you for your kind words and recognition, we certainly try and make the buying process as relaxed and as comfortable as possible. Glad we had the ideal replacement for your old car, enjoy your new set of wheels, hope to see you again soon for another, thanks Adam.

By Alison Heap on 24 September 2023 | Verified purchase

Very helpful, car as advertised and in showroom condition.delighted with the whole experience. Would certainly recommend.

Reply from Clarity Car Group on 04/11/23

Thanks for your review Alison, it was great meeting you. Thank you for the kind words and the recognition, we certainly try and make the whole purchase journey as easy and as smooth as possible. Glad we had the right car in stock for you. Drive safe and hope to see you again soon for an upgrade, regards Adam

By Peter Rinaldi on 24 September 2023 | Verified purchase

absolutely brilliant good to deal with friendley nothing was to much very polite highley recomended

Reply from Clarity Car Group on 04/11/23

Thanks for your review Peter, it was great to meet you. Appreciate the kind words and recognition, we strive to be the benchmark in the industry. I am glad the car was to your liking and ready to drive away. Enjoy your new set of wheels, hope to see you again for another, regards Alex.

By Linda Faulkner on 17 September 2023 | Verified purchase

Adam who looked after us was very professional and friendly. When we first arrived they were about to close but still took time to see to our needs ,we were intrested in Nissan Juke ,he said we cou ld take it for short test drive .. The next morning he rang to say running late as we decided to buy car . The whole transaction went very smooth and I was very happy about this ... Also the thing I likes about all this was he was not standing over you while you were looking

Reply from Clarity Car Group on 04/11/23

Thanks for your review Linda, it was good to meet you. Glad you enjoyed the purchase journey with Clarity, we certainly try our best. Enjoy your new car, look forward to seeing you again soon for another, thanks Alex.

By Anonymous on 17 September 2023 | Verified purchase

Brilliant customer finished from start to finish, great price for the vehicle and it was in the described condition.

Reply from Clarity Car Group on 22/09/23

Thanks for your review Gemma, it was great to meet you both. Glad we had the right truck in stock for you, especially as you had already viewed several examples elsewhere. Enjoy your new workhorse, hope the business continues to grow and we see you again soon for a lovely Bentley for yourself! Regards Adam.

By DANIAL GARSIDE on 11 September 2023 | Verified purchase

5 stars doesn’t do clarity justice Adam and Terry were extremely helpful in helping us with the purchase of our new car. They made us feel at ease and there was no pressure. We would recommend to anybody else

Reply from Clarity Car Group on 22/09/23

Thanks for your review Danial, it was great to meet you. Appreciate the kind words, we certainly try and ensure all our wonderful customers have an enjoyable purchase journey with us. Enjoy your new car, hope to see you again soon for another, regards Adam.