Customer reviews of Clarity Car Group

By Jane C on 14 June 2017 | Verified purchase

I would recommend Ataris to anyone, great communication, honesty & especially to a female going on her own. It is friendly with no pressure at all. Ridiculously helpful with tax & insurance, great job Adam & thank you

Reply from Clarity Car Group on 15/06/17

Thanks for your review Jane, was great to meet you! Glad you found the right one for you, especially after your struggles at other dealerships! Good luck for your brave new business venture, I am sure it will be a resounding success, especially with you at the helm, hope to see you again soon, thanks Adam

By Simon G on 06 June 2017 | Verified purchase

I saw the car I was interested in on the ataris website and rang for a viewing, went the same day was left to look at the car with no one bugging me, bought the car after the viewing and everything went smoothly, friendly staff and nice clean premises. I would definately recommend ataris cars!

Reply from Clarity Car Group on 07/06/17

Thanks for your review Simon, was great to meet you. I am relieved you finally found something that ticked the boxes, especially after your harrowing experience at other dealerships! Glad we could get you upwardly mobile once again. Happy motoring, thanks Adam.

By Martin H on 05 June 2017 | Verified purchase

Really great buying experience from start to finish. The advisor was helpful, informative and gregarious throughout.the whole process. A real no pressure sales approach and even let us take an unsupervised test drive around the surrounding area. Would certainly reccomend to others in the future.

Reply from Clarity Car Group on 05/06/17

Thanks for your review Martin, was great to meet you and Gemma, you both certainly brightened up my Sunday! I am glad you were comfortable and happy to drive away within an hour of arriving. Glad there were no deer on the test drive route, hope to see you again soon, happy and safe motoring, thanks Adam.

By Colin T on 04 June 2017 | Verified purchase

On arrival I looked for the car I'd viewed on the Ataris website. That wasn't the car for me. However I spotted this Ford C Max, After a short test drive I knew it suited me, a real good fit. We sorted finances and the car was mine.

Reply from Clarity Car Group on 05/06/17

Thanks for your review Colin, was good to meet you. Glad you liked something else once you were on site and I am happy that we were able to arrange the finance and get you on the road quickly! Hope to see you again for an upgrade! Thanks Adam

By Oscar G on 03 June 2017 | Verified purchase

The team at Ataris Cars were fanatastic to deal with. We travelled 3 hours to buy a VW Golf, and it was well worth it, the car was exactly as described in the advert. We are delighted with the car and the service Alex gave us. Nothing was to much trouble, even when he had a handful of customers waiting in the queue. A full 5 stars from me!

Reply from Clarity Car Group on 07/06/17

Thanks for your review Oscar, was great to meet you and your family. I am very happy that you chose to make the 6 hour round trip to us and were pleased and comfortable with driving away the same day. Apologies you were waiting to be seen to, we were exceptionally busy that day. Hope to see you again for an upgrade, regards Alex.

By Sarah B on 30 May 2017 | Verified purchase

Fantastic customer service Adam and Alex were a pleasure to deal with. Every part of the customer journey was amazing. Very well looked after and would highly recommend. Never a smoother car sale than from these guys!! Thank you!!

Reply from Clarity Car Group on 04/06/17

Thanks for your review Sarah, was great to meet you and Ben. Happy that you liked the car and approved of the way we operate. Good luck with the new arrival and we hope to see you in the near future for a 7 seater! Thanks Adam

By Kimberley R on 26 May 2017 | Verified purchase

I had an absolutely great experience buying my first car from Ataris cars. The guy Adam who I dealt with was extremely helpful and answered all my questions he even drove me to the post office and helped me tax my car so I could drive it away there and then I would recommend Ataris cars to anyone looking to buy a new car.

Reply from Clarity Car Group on 04/06/17

Thanks for your review Kim, was great to meet you and your dad. Glad we could get everything done and have you upwardly mobile again. Hope to see you again soon for an upgrade, thanks Adam.

By Kevin I on 25 May 2017 | Verified purchase

I have been searching for a S-Type Jaguar for several months, lots of search engines, used car websites and visited several sites to view cars, so I feel I am in a good position to rate Ataris Cars in comparison using my recent experiences. I found Adam and Alex very easy to talk to and ask questions, nothing appeared to be any trouble to them. I felt they were very honest with me and their customer approach was excellent a really hassle free and enjoyable experience. The most important thing for me was I drove away in a beautiful Second hand car and felt the deal for both parties was fair and true.

Reply from Clarity Car Group on 27/05/17

Thanks for your review Kevin, was great to meet you and your daughter. I am very happy that you found the car ticked all the boxes and was the perfect one for you, especially after looking for a round a year and going out to view so many. You have got yourself a real gem there. Hope to see you again soon and remember, I want first refusal if/when you come to sell, thanks Adam.

By Jodi L on 24 May 2017 | Verified purchase

Very helpful and friendly salesman who didn't badger and was well informed about the car. The car was very good and I got it at a very competitive price. He also set up all the vehicle tax for me and dealt with most of the paperwork. The only improvement would be if they were a bit more transparent about MOT advisories...they weren't listed on the paperwork I was shown and given but looking it up myself, issues were definitely highlighted.

Reply from Clarity Car Group on 25/05/17

Thanks for your review Jodi, was good to meet you and your father. Glad you enjoyed the way we operate and were comfortable making a purchase. The paper work we receive with the car is all we have to forward on, unfortunately we are unable to re-print any previous MOT`s. We hope to see you again for an upgrade, thanks Alex.

By Wendy G on 08 May 2017 | Verified purchase

Very good customer service from polite, courteous staff. We were given a very fair price for our part exchange on a lovely Hyundai i30. Having looked at cars from various dealers over the previous weeks we were pleased to finally find a car we could do a deal on. Only time will tell if we bought a good car but up to now it drives like a new model - with just a little squeak from the rear passenger side break (hopefully this will sort itself out as the brakes wear in). If we have any criticism, and it is a minor one, the car could have been cleaned before we drove it away.

Reply from Clarity Car Group on 09/05/17

Thanks for your review Wendy, was good to meet you and Stephen. Glad you finally found the right car/deal for you, especially after weeks of hunting. We only have skeleton valet staff on the weekend, hence why the car was slightly dusty. Please pop in when you are free for a complimentary wash! Hope to see you again for an upgrade, regards Alex.