Customer reviews of Clarity Car Group

By Yvonne H on 05 December 2018 | Verified purchase

Adam was very efficient, informative and honest, not at all pushy. We will definitely be returning early next year to buy our son a car.

Reply from Clarity Car Group on 11/12/18

Thanks for your review Yvonne, it was great meeting you both. It is good to know you felt relaxed and comfortable in making a purchase from Ataris. Enjoy your new car, hope to see you again for your sons car, thanks Adam.

By Kathie D on 04 December 2018 | Verified purchase

We have never bought from Ataris before but can absolutely guarantee we will be doing again in the future! What a lovely pleasant experience. We initially went to the wrong firm and even with this information we were offered directions rather than a hard sell! how professional and kind! Nevertheless we didn't bother with the other firm and purchased a beautiful car from Ataris. The car whilst second hand is immaculate, low mileage , no damage just as if it were a new car! Nothing was too much trouble, all tax sorted, all paperwork for DVLA sorted for us. We found all staff to be friendly, polite and above all really giving the customer 100%. It really was a lovely experience buying a used car with Ataris. i would recommend them to everyone, and am looking forward to dealing with them again in the New year for mine and my son's cars!!

Reply from Clarity Car Group on 05/12/18

Thanks for your review Katie, it was great to meet you both. It was definitely fate that blew you in our direction! Glad we had something in stock that ticked all the boxes and saved you £1,500 from your original car! Appreciate the kind words and recognition, we do try our best to make the process as relaxed and as comfortable as possible. Enjoy the new car, look forward to seeing you both again soon, thanks Adam.

By Estelle H on 03 December 2018 | Verified purchase

These are very nice people. It's refreshing to not have to experience pressure sales from a sales team who really don't know what they are talking about - which sadly seems to be the norm these days.

Reply from Clarity Car Group on 05/12/18

Thanks for your review Estelle, it was good to meet you both. Glad we had the right car in stock to suit your needs, particularly when the other half is a petrol head. I certainly hope he is pampering the Micra as much as his beloved Lotus! Enjoy the car, thanks Adam.

By John L on 03 December 2018 | Verified purchase

I recently purchased a 2009 Ford Focus from Ataris. As I was moving back to the UK from Canada it seemed to be a good idea to buy a second hand car so that it would be ready for me when I returned. Buying a vehicle more or less just from a description and photo's on E Bay was rather scary. But I have to say that Management at Ataris was extremely helpful and the car was an honest vehicle for the price. Ive been driving the car now for a week and it drives really well. The ONLY comment I do have is that the car had 3 really good tires on the wheels and 1 tire that is almost a the end of its legal tread life. Other than that I have no problem in recommending Ataris to any prospective buyers.

Reply from Clarity Car Group on 05/12/18

Thanks for your review John, it was good to finally meet you. Appreciate the kind words, glad you felt comfortable purchasing a car from over 3,000 miles away! It can be an unnerving process for most people, I am happy you were reassured through out. I hope you have acclimatized to sunny Scotland, enjoy the car, thanks Adam.

By Louise M on 03 December 2018 | Verified purchase

This place is great no pushy sales people. Been looking for a first car for my son,found a fiesta online, went to view it had a good look at it then when we were ready we took it for a test drive. Even after that still not pushy. We purchased the car it’s a great car for the money . On collection the guy was helpful pleasant throughout the experience sorted road tax for us gave us the keys and we drove it away. Highly recommend this place! great service , documents and history shown to us before we bought the car. Refreshing to have excellent service and local even better.

Reply from Clarity Car Group on 05/12/18

Thanks for your review Lou, it was great meeting you and the family. Glad we had the right car for your son and at the right price. First car decision is always an important one. Thank you for the kind words, we try and make it easy for all of our customers. Hope Andy is enjoying his new found freedom! Thanks Adam.

By Nathan F on 30 November 2018 | Verified purchase

Good range of quality cars. Friendly, not pushy, upfront and honets

Reply from Clarity Car Group on 02/12/18

Thanks for your review Nathan, it was great meeting you. Glad we had the right car ion stock and you were able to drive away same day. Good luck with your new business venture, I am sure it will thrive. Hope to see you again soon for an upgrade, thanks Adam.

By Cath L on 25 November 2018 | Verified purchase

Had a great day at Ataris. Really had no need to go anywhere else. All the staff were very helpful. Really spoilt for choice. Value for money without a doubt. Would recommend Ataris to anyone looking for a good second hand car. Love my Honda Civic.

Reply from Clarity Car Group on 27/11/18

Thanks for your review Cath, it was great meeting you and your son. Appreciate the kind words and the recognition, we certainly try and make the purchase journey as easy and as relaxed as possible. Glad we had the right car for you and you feel comfortable with your new car. Hope to see you again for another, thanks Adam.

By Adam N on 18 November 2018 | Verified purchase

Absolutely amazing service, second to none. I traveled from 3 hours away after putting down a deposit on my new used car and felt comfortable doing so after reading a few excellent customer reviews. I would highly recommend Ataris Cars, when the time comes for me to buy again i will almost certainly be returning (assuming the right car for me is available 🙂). Thanks again guys, really appreciate the fantastic service!!

Reply from Clarity Car Group on 27/11/18

Thanks for your review Adam, it was great meeting you. Thank you for the kind words and the recognition, we certainly try and make it easy for all our customers. Glad the car was the right one for you, especially after coming up from Bedford and buying the car without seeing it. Hope your family is enjoying the new set of wheels, look forward to seeing you again for an upgrade, thanks Adam.

By Robert P on 18 November 2018 | Verified purchase

Could have been cheaper. Paid slightly too much but a great car. Nice people and a laid back attitude to customers.

Reply from Clarity Car Group on 20/11/18

Thanks for your review Rob, it was good meeting you. Glad we had the right car in stock for your daughter; a first car is always an important decision. As explained, we spent over £400 preparing the car, unfortunately great cars for cheap money are a myth. Mrs Pinkney was certainly relieved not to travel a further 90 miles to Birmingham for the next cheapest, having already travelled 40 miles from Halifax! Enjoy the car guys, thanks Adam.

By Andrew C on 16 November 2018 | Verified purchase

Absolutely first class service from just browsing at ease, no pressure to completing my purchase, thoroughly impressed with the whole experience as not bought a vehicle for a while and was expecting hours and hours of filli g forms and sales pitches! Would highly recommend this company, great selection to chose from and Adam who 8 dealt with, very professional and knowledgeable. Made it easy, thank you from a very happy customer 👍

Reply from Clarity Car Group on 18/11/18

Thanks for your review Andy, it was good meeting you. Glad we had the right car in stock for your son, I am sure he will like his new Mercedes Benz. Good to know that you found the whole process easy and straight forward, we certainly try our best. Enjoy the car, hope to see you again soon for another, thanks Adam.