Customer reviews of Clarity Car Group

By Yuliya on 11 January 2023 | Verified purchase

It's been a couple of months since I bought a car from Clarity Car Group. Worth to mention I moved from Ukraine several months before that, so my case was much more complicated: the absence of local used car market knowledge from my side (it's my first used car and the first car in the UK), limited timeline & budget. On top of that, I had no clue about the registration & paper process. After visiting several random companies and checking cars I couldn't look at without tears, gave up and asked for recommendations. Got the Clarity Car Group's name. Got a very nice impression after the first visit: lovely cars (selected, serviced, clean), professional approach and a lot of patience to a million of my questions and attention to details from the guys' side. I appreciate this a lot. After several days got my car and was happy :) A couple of minor questions were solved in a way I've got more respect and trust for this company. Would definitely recommend Clarity!

Reply from Clarity Car Group on 08/02/23

Thanks for your review Yulia, it was great to meet you. Glad we had the right type of car in stock for you to make a decision with us. Appreciate the kind words and the recognition, it makes our efforts worthwhile. Good to read that you enjoyed the buying experience with Clarity. Enjoy your new set of wheels, look forward to seeing you again soon for another, thanks Adam

By Peter Minister on 11 January 2023 | Verified purchase

Really helpful team with no pressure selling. Alex, one of the salesmen simply offered all of the information needed. Will use again

Reply from Clarity Car Group on 08/02/23

Thanks for your review Peter it was good to meet you. Glad you enjoyed the purchasing experience with Clarity and felt relaxed and comfortable. Appreciate the kind words and recognition, we certainly try our best to set the bar for others to follow. Enjoy your new set of wheels, look forward to seeing you again soon for another, thanks Alex.

By michael dawson on 10 January 2023 | Verified purchase

Great people to deal with.They are really helpful and answer any questions you have.All the cars are well prepaied,test drives are no problem and PX prices very fair.Would definetly recommend to friends and family.

Reply from Clarity Car Group on 08/02/23

Thanks for your review Mike, it was good to meet you. Glad you enjoyed the buying experience with Clarity, always nice to hear that you felt relaxed and comfortable on the buying journey. Enjoy your new work horse, look forward to seeing you again soon for another, thanks Alex.

By Emma Murray on 04 January 2023 | Verified purchase

Brilliant service!!! Adam was great, really helped us with our new car Very professional and efficient I would highly recommend this garage to anyone and will be using them again in the future 👍 Thanks guy’s really happy

Reply from Clarity Car Group on 08/02/23

Thanks for your review Emma, it was great to meet you both. Glad you enjoyed the buying experience with Clarity, we certainly strive to be the best! Enjoy your new set of wheels, look forward to seeing you again soon, regards Adam.

By Howard K on 29 December 2022 | Verified purchase

A great selection of cars, very nicely presented, and very friendly service to help you through the process of choosing one. They helped me through the necessary steps for part exchange, taxing and buying my new car. Would happily recommend, and will probably return when I need to change my car again in a few years.

Reply from Clarity Car Group on 08/02/23

Thanks for your review Howard, it was great meeting you. Appreciate the kind words and the recognition, makes our efforts worthwhile. Glad we had the right car as a replacement in stock for you. Look forward to seeing you again soon for another, thanks Adam.

By Peter Minister on 20 December 2022 | Verified purchase

Really positive experience with Car Group. Unhurried service from a team of people who car about customer satisfaction. Really happy with the car that we have.

Reply from Clarity Car Group on 08/02/23

Thanks for your review Peter it was good to meet you. Glad you enjoyed the purchasing experience with Clarity and felt relaxed and comfortable. Appreciate the kind words and recognition, we certainly try our best to set the bar for others to follow. Enjoy your new set of wheels, look forward to seeing you again soon for another, thanks Alex.

By Anonymous on 20 December 2022 | Verified purchase

Very personal and flexible in terms or help, support and customer service. They went above and beyond in their service. Thanks

Reply from Clarity Car Group on 20/12/22

Thanks for your review Paul, it was great to meet you. Glad you enjoyed the purchase journey, enjoy your new set of wheels and all the best for the coming year! Regards Alex

By Anonymous on 19 December 2022 | Verified purchase

Adam was a nice and helpful went to pick the car up today very happy with service would definitely go back when we are due a upgrade

Reply from Clarity Car Group on 20/12/22

Thanks for your review Chad, it was good meeting you. Appreciate the kind words, we try to set the benchmark for others in the industry. Enjoy your new family wagon, all the best for 2023, regards Adam.

By Robert Walker on 18 December 2022 | Verified purchase

very frendly and helpfull would recommend any one to use them

Reply from Clarity Car Group on 20/12/22

Thanks for your review Rob, it was good to meet you and the good lady. Glad we had the right car in stock especially as you had travelled over from sunny Yorkshire. Enjoy your new set of wheels, hope to see you again soon, all the best for 2024, regards Adam

By David on 17 December 2022 | Verified purchase

Excellent no fuss no pressure just let you make your own mind up about the car , and when coming to buy the car they are there to guide you through the process

Reply from Clarity Car Group on 20/12/22

Thanks for your review David, it was great to meet you. Glad you enjoyed the purchase journey with Clarity, we try to make it as relaxed and as easy for all of our wonderful customers. Look forward to seeing you again soon, all the best for the hols and the new year, thanks Alex.